Plumbing issues are inevitable. That’s why you need to find a professional plumber to help you resolve the issue. And by professional, we mean it. Many of us tend to lean towards the “do-it-yourself” solution, but this could lead to more harm than good. And remember, worse problems are harder to fix, so you’ll have to pay extra than you were meant to.
With that, how do we actually find a professional plumber in Australia?
Isn’t it Simple?
Many think the solution is simple: go online and find the first plumber you see close to Sydney or your specific neighbourhood. While that may work sometimes, it should be a habit to have a process when looking for professionals, including plumbers, to avoid finding the wrong professional.
By wrong, what does that mean?
All professional plumbers have been licenced to carry out plumbing solutions. But each plumber tends to have specific solutions that they master, such as a total drain cleaning Sydney service. You might choose a plumber that might use the wrong kind of tool to fix the issue. Or they might not have the right inspection tools and could miss the root of the problem, which wouldn’t fix the problem at all. Some might even fail to follow local codes. Most of all, they may fix the problem fast and correctly, but they might not be within your price range.
Some people even neglect and overlook the company’s licence and insurance, which are two of the most important considerations you should have.
Remember, not all plumbers are the same, so you should customise your search to find the best professional plumber that will help you.
7 Things You Must Do
Here are seven things you need to do in order to find the right professional plumber to help you:
- Check the plumbing company’s licence.
We’ve said it before, and we’ll say it again: never overlook the company and plumber’s licence. Check what credentials they have. It should be up-to-date. A licence will tell you that they have been authorised to carry out their services in Sydney.
You can check with the company itself, so don’t be afraid to ask them for proof. Or, you can check if they’re licenced firsthand via the internet. The Australian Business Register or ABN website allows you to check if the government has authorised a Sydney plumber. You can check whether the plumbing companies you have found are indeed licenced.
- Check for insurance
Besides their licence, you also have to check whether they are bonded and insured. This protects both the company and the clients in cases of accidents. It offers you assurance that they care for their employees, and therefore, care about their clients as well.
As much as possible, never choose a plumbing company that isn’t insured. If something goes wrong, you’ll have to pay for the damages.
- Check their experience
Experience is what makes a plumber a good one. It takes several years before a plumber gains enough knowledge and skills to become better at his job. The longer they have been in the service, the more you can ensure they’re skilled enough to fix even the most complicated issue.
- Don’t be afraid to ask for a reference.
If you want to know how a plumber works, ask the people they have worked with before. You can request a potential plumber for references from past clients. Call these people and ask how their experience was, whether it was good or they had complaints.
- Check for a warranty.
A good plumber is confident in his skills that he is comfortable providing a workmanship warranty on top of the manufacturer’s warranty on anything they install.
- How are their communication skills?
This one can be quite tough to check, but practically, you’ll want a plumber that you can approach. This means they should have good communication skills and are approachable. Communication helps build trust, and it’s essential to trust someone who is fixing an issue in your home.
Moreover, it’s even better if they’re polite but friendly, whether over the phone or in person.
- Can they handle emergencies?
Let’s face it, we can’t predict every plumbing issue in our homes. With that, it’s best to find a plumbing company that can swiftly send one of their plumbers in case of emergencies. If they’re open 24/7, the better.